Facilitation

Remote and flexible working - the issue of trust

Remote and flexible working - the issue of trust

Remote and flexible working - building trust.  Based on a recent project, here's what happened when we looked at ROWE and the types of trust needed.

Dealing with "difficult" people or challenging situations in the training room

Dealing with "difficult" people or challenging situations in the training room

At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people.  Here are some ideas and approaches to use.

How to Engage People on a BIG Issue

How to Engage People on a BIG Issue

Facilitating mass group engagement.  My recent chairing of a community consultation meeting attracted 235 through the door. How I managed it and my tips for others.

Getting great feedback shows how to create value

Getting great feedback shows how to create value

Two awesome testimonials that offer some pointers on how I generate value