Dealing with conflict at work - holding honest conversations
Dealing with conflict at work - holding honest conversations

Learn how to hold honest conversations. Deal with conflict when it arises. Some suggestions and a checklist.

Photo by Mike Erskine in Unsplash

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Learning, Skills and ValuesAmanda Dudmanconflict, honest, honest conversations, values, misunderstanding, tension, conflict curve, crisis, outcome, emotional energy, difficlt moments, team, attitude, emotional maturity, perception, purpose, conversation, goals, supportive purpose, fears, prepare, discomfort, discontent, suggestions, communication, resolve things, don't avoid, learning, growth, checklist, difficult conversationsComment
Making the most of your time at work
Making the most of your time at work

Work is making demands of us to do more, better and quicker.  We need to be productive with time and have a healthy relationship with it.  Here are some time hacks.

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Learning, Skills and Values, TrainingAmanda Dudmantime, time management, wellbeing, making the most of your time, stress, stress management, employer, procrastination, control, disorganisation, set goals, goals, set limits, limit your involvement, FOMO, important, urgent, say no, multipliers, time thieves, 24 hours, organise, plan, time is money, availability, 80/20 rule, priority, good enough, life/work balanceComment
Beating stress, creating calm
Beating stress, creating calm

Latest surveys continue to show work is the number one stressor for us.  The biggest factor is how we view it.  Our perspective plays a huge part.  And thus much of the solution is in our control.

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Learning, Motivation, Skills and Values, TrainingAmanda Dudmanstress, calm, resilience, training, learning, workshops, programmes, Peter Drucker, culture, straegy, wellbeing, beating stress, practice, say no, conflict styles, behaviour, assertive, facilitating, public sector, work stress, sleep, stress at work, work based survey, anxiety, engagement, coachees, motivation, culturetime, support, influence, reframe, habits, well formed outcomeComment
Using reflective practice
Using reflective practice

Reflective practice is something we should all learn as a skill for life.  It's especially a must do for mentors and coaches.

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Coaching, Leadership, Learning, Skills and ValuesAmanda Dudmancoaching, mentoring, coachee, mentee, client, leader, leadership, VCSE, collaborative, reflective practice, reflection, change, learning, growth, skill for life, therapist, supervision, model, theory in use, self assessment, action planning, value, professional development, feedback, training, remove the ego, meta thinking, self management Comment
Effective questioning in coaching and mentoring
Effective questioning in coaching and mentoring

From an early age we are curious and ask questions.  And we are encouraged to give answers too.  But we are rarely taught how to phrase and ask the 'right' question.

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Coaching, Learning, MentoringAmanda Dudmancoaching, mentoring, coachee, mentee, Padesky, SFEDI Awards, questions, questioning, killer questions, enterprise mentoring, effective questioning, intuiition, practice, outcome, practitioner, find asnwers, process thinking, psychological, seamless approach, listening, global listening, guided discussion, goal, journey goal, session goal, answers, summarise, truthful answers, responsibility, challengeComment
International Women's Day - stand up and say something
International Women's Day - stand up and say something

On International Women's Day I've picked the theme of 'standing up for yourself' as a relevant topic for work and life, for men and women.  Women stood up for my rights in the past.  I'm responsible for finding the courage to do the same.

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Coaching, Learning, Skills and ValuesAmanda Dudmancourage, fear, assertiveness, listen, listening, Cabot, cocaching, skills, values, International Women's Day, say something, attributes, Lisenby, behaviour, support, resilince, sense of purpose, woman, sexism, harassment, prejudice, empathy, respect, emotional intelligence, resourcefulness, conflict, re-frame, fair, adult suffrage, responsibility, accountability, changeComment
Great conversations on the telephone
Great conversations on the telephone

Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

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Learning, Training, Skills and ValuesAmanda Dudmancommunication, telephone, body language, training, conversation, Susan scott, face to face, posture, tone, physiology, smile, breathe, confident, in control, listen, speak, voice, impression, polite, changing your voice, volume, pronunciation, emphasis, speech, dynamics, distorted, techniques, questioning, empathy, rapport, call control, jargon, message, thiking timeComment
Holding great conversations
Holding great conversations

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

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Learning, Skills and Values, TrainingAmanda Dudmanconversation, crucial conversations, communication, people, teams, programmes, training, great conversations, templates, ideas, organisations, listen, listening skills, awareness, honest conversations, feedback, manager, team member, principles, rich questions, Susan Scott, Fierce, change, learning, accountable, relationshipComment