Thinking
My articles, resources & ideas to help in your work and wellbeing
Holding an effective performance conversation - improving managers' confidence
Recognising the challenges in implementing performance management - helping managers with skills and confidence to hold effective performance conversations.
Dealing with "difficult" people or challenging situations in the training room
At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people. Here are some ideas and approaches to use.
Training in a Challenging Environment
Training in a challenging environment. Some lessons from a recent assignment working with some difficult behaviours.