Get better at saying ‘no’. It’s not a refusal. It’s actually setting better boundaries and is a healthier way to communicate about incoming requests of your time. PLUS - you’ll find it’s a time multiplier.

Photo by Jon Tyson on Unsplash

At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people.  Here are some ideas and approaches to use.

Facilitating mass group engagement.  My recent chairing of a community consultation meeting attracted 235 through the door. How I managed it and my tips for others.