Thinking
My articles, resources & ideas to help in your work and wellbeing
Fostering empathetic listening as a mentor and coach
Some ideas and practical tips on the skill of listening empathetically.
Photo by Nick Fewings on Unsplash
Great conversations on the telephone
Holding great conversations on the telephone takes a few additional skills when you can't see the other person. Work on your voice and physiology will bring good outcomes.