From an early age we are curious and ask questions. And we are encouraged to give answers too. But we are rarely taught how to phrase and ask the 'right' question.
On International Women's Day I've picked the theme of 'standing up for yourself' as a relevant topic for work and life, for men and women. Women stood up for my rights in the past. I'm responsible for finding the courage to do the same.
Holding great conversations on the telephone takes a few additional skills when you can't see the other person. Work on your voice and physiology will bring good outcomes.
Tips and ideas on how to turn good conversations into great ones. Making every conversation count.
Good news! Resilience skills are practical and can be learned.
Recognising the challenges in implementing performance management - helping managers with skills and confidence to hold effective performance conversations.
How to coach the "O" in GROW and why it's important to generate options
Support for improving charity governance - developing trustee capability
Exploring some ideas about coaching the W of GROW
Ideas for how to manage the "R" of the GROW model when coaching along with some good questions to ask.