Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

Recognising the challenges in implementing performance management - helping managers with skills and confidence to hold effective performance conversations.

A report out today highlights some issues for managers' mental health.  Time to take some organisational actions.

Reasons not to make new year resolutions. Make goals, take action and  learn to be be optimistic instead.

Reasons not to make new year resolutions. Make goals, take action and  learn to be be optimistic instead.

I discovered four lessons from those putting mentoring skills into practice with apprentices.

Reading for professional development includes  books. And for coaches I include two useful reads here.

Setting goals is important when coaching.  Some thoughts.

Remote and flexible working - building trust.  Based on a recent project, here's what happened when we looked at ROWE and the types of trust needed.

National Mentoring Day is a chance to recognise and celebrate mentoring and even volunteer to be a mentor yourself

How social learning for birds teaches us how we should be using it at work.

The VUCA world is presenting massive challenges.  Organisations need to respond and shift the mind set.  A key part of the response is how learning at work is planned and delivered. 

At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people.  Here are some ideas and approaches to use.

Some thoughts on how to practice joined up thinking.  We can all get better at this and organisations need to listen and engage with customers as a means to make this happen.

We are safe.  Three words in an email just received from earthquake hit Nepal.  Resilience is shining through.

Plenty is documented about the benefits of mentoring for the mentee.  Here are some benefits for the mentor.

Two awesome testimonials that offer some pointers on how I generate value