Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

Good news! Resilience skills are practical and can be learned.

Recognising the challenges in implementing performance management - helping managers with skills and confidence to hold effective performance conversations.

Ideas for how to manage the "R" of the GROW model when coaching along with some good questions to ask.

A report out today highlights some issues for managers' mental health.  Time to take some organisational actions.

Reasons not to make new year resolutions. Make goals, take action and  learn to be be optimistic instead.

Reasons not to make new year resolutions. Make goals, take action and  learn to be be optimistic instead.

I discovered four lessons from those putting mentoring skills into practice with apprentices.

Addressing how Managers need to and can build trust in a remote and flexible working environment.

Remote and flexible working - building trust.  Based on a recent project, here's what happened when we looked at ROWE and the types of trust needed.

National Mentoring Day is a chance to recognise and celebrate mentoring and even volunteer to be a mentor yourself

A two hour masterclass for elected members on chairing effective meetings is available.

How social learning for birds teaches us how we should be using it at work.

A collection of time hacks OR how packing for a holiday proves we are all able to get things done and be productive. 

Sustainability is important for enterprises who want to survive and flourish.  Here are some ideas on how to achieve this resiliency.

National Mentoring Day is on 27th October.  But don't wait until then to get involved in mentoring!

The VUCA world is presenting massive challenges.  Organisations need to respond and shift the mind set.  A key part of the response is how learning at work is planned and delivered.