facilitation

Dealing with "difficult" people or challenging situations in the training room

Dealing with "difficult" people or challenging situations in the training room

At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people.  Here are some ideas and approaches to use.

How to Engage People on a BIG Issue

How to Engage People on a BIG Issue

Facilitating mass group engagement.  My recent chairing of a community consultation meeting attracted 235 through the door. How I managed it and my tips for others.