Posts tagged facilitation
Dealing with "difficult" people or challenging situations in the training room
Dealing with "difficult" people or challenging situations in the training room

At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people.  Here are some ideas and approaches to use.

Read More
Facilitation, Learning, Training, Skills and ValuesAmanda Dudmantraining, difficult behaviour, facilitation, difficult people, challenging situations, active listening, rapport, in the moment, parking lot, trainer, facilitator, intervention, restate meaning, venting, surfacing, risk, intuitive, NICO, three positions, empathise, respond, feedback, assertiveness, critical reflection, learning, unconditional positive regard, respect, behaviours, time hogger, aggressive participantComment
How to Engage People on a BIG Issue
How to Engage People on a BIG Issue

Facilitating mass group engagement.  My recent chairing of a community consultation meeting attracted 235 through the door. How I managed it and my tips for others.

Read More
Facilitation, Training, CommunityAmanda Dudmancommunity, community engagement, crowd, consultation, chairing, chair, facilitation, meeting, planning, use of voice, listening, councillors, big issue, group work, tell, sell, tell sell consult involve, planning application, community meeting, public, public meeting, developer, architect, Town Council, hot topicComment