Posts tagged respect
Mentoring A to Z series blog: active listening, or as Ernesto Sirolli would say, "shut up and listen"
Mentoring A to Z series blog: active listening, or as Ernesto Sirolli would say, "shut up and listen"
Learning, Mentoring, Skills and ValuesAmanda Dudmanlisten, active listening, mentor, mentoring, Ernesto Sirolli, enterprise, National Mentoring Day, mind chatter, inner voice, mentee, listening habits, body language, practice, listen well, delete and distort, subjective experience, emotional censorship, unconscious bias, TED, TED Talk, communicate, aid work, respect, engagementComment
International Women's Day - stand up and say something
International Women's Day - stand up and say something

On International Women's Day I've picked the theme of 'standing up for yourself' as a relevant topic for work and life, for men and women.  Women stood up for my rights in the past.  I'm responsible for finding the courage to do the same.

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Coaching, Learning, Skills and ValuesAmanda Dudmancourage, fear, assertiveness, listen, listening, Cabot, cocaching, skills, values, International Women's Day, say something, attributes, Lisenby, behaviour, support, resilince, sense of purpose, woman, sexism, harassment, prejudice, empathy, respect, emotional intelligence, resourcefulness, conflict, re-frame, fair, adult suffrage, responsibility, accountability, changeComment
Dealing with "difficult" people or challenging situations in the training room
Dealing with "difficult" people or challenging situations in the training room

At some point in your career as a trainer you will experience difficult and challenging situations, generally instigated by people.  Here are some ideas and approaches to use.

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Facilitation, Learning, Training, Skills and ValuesAmanda Dudmantraining, difficult behaviour, facilitation, difficult people, challenging situations, active listening, rapport, in the moment, parking lot, trainer, facilitator, intervention, restate meaning, venting, surfacing, risk, intuitive, NICO, three positions, empathise, respond, feedback, assertiveness, critical reflection, learning, unconditional positive regard, respect, behaviours, time hogger, aggressive participantComment