conversation

Dealing with conflict at work - holding honest conversations

Dealing with conflict at work - holding honest conversations

Learn how to hold honest conversations. Deal with conflict when it arises. Some suggestions and a checklist.

Photo by Mike Erskine in Unsplash

Great conversations on the telephone

Great conversations on the telephone

Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

Holding great conversations

Holding great conversations

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

The four mantras of mentoring

The four mantras of mentoring

I discovered four lessons from those putting mentoring skills into practice with apprentices.

Recognising and celebrating mentoring

Recognising and celebrating mentoring

National Mentoring Day is a chance to recognise and celebrate mentoring and even volunteer to be a mentor yourself