Posts tagged communication
Holding happier virtual meetings: the 50 minute hour
Holding happier virtual meetings: the 50 minute hour

Everyone can benefit from the 50 minute hour. A way to tackle the endless stream of virtual meetings and other handy hints.

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Learning, Skills and ValuesAmanda Dudmanmeetings, Zoom, MS Teams, WebEx, smart meetings, inclusive, manage time, virtual meetings, new habits, old habbits, purpose, goals, the 50 minute hour, feedback, mindful meeting, zeitgeist, webinar, physical break, carbon, communication, virtual working, tip tipsComment
10 things that went right in 2020
10 things that went right in 2020

How 2020 will be remembered is up to you. I will look to the upside.

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Experiences, Learning, Skills and Values, WellbeingAmanda Dudmanresilience, IOEE, SFEDI, Covid-19, mentoring, rapid response mentoring, star gazing, Comet Neowise, Great Conjunction, constellations, jam, chutney, elderflower champagne, garden, weather, bluebells, walking, awe walk, nature, Green Day, Good Riddance, I hope you had the time of your life, Jacinda Ardern, Aotearoa, New Zealand, empathy, communication, listening, values, kindness, habits, 2 meters, social distance, mask, wear a mask, skills, knowledge, reading, webinars, virtual learning, wellbeing, leadership, techniques, summer, canal walks, flora, fauna, digital life, remote working, working from home, B Corps, volunteering, VCSE sector, 2021, Comet, Neowise, perspective, SEO, personal resiience workshops, Covid, enterprise mentoring, quiz, microbusiness, a fork stuck in the road, turning point, time grabs you by the wrist, music, thank you, 2020Comment
Working from Home #4 - coping with change
Working from Home #4 - coping with change

Ideas for managing the uncertainty of others in lockdown as we deal with the challenge of change.

Photo by Nathan Dumlao on Unsplash

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Leadership, LearningAmanda Dudmanchange, Kubler Ross, change curve, communication, transition, Lewin, Kirt Lewin, freeze, unfreeze, working from home, copingwith change, growth, organisations, present state, future state, new ideas, acceptance, despair, shock, denial, anger, bargaining, listening, AWA, questions, Zoom, MS Teams, Slack, Wiliam Bridges, emotional tone, meengs, virtual meetings, time, behaviours, 1-2-1 communication, confidence, challenging, understand, handle confusion, solve problems, offer choices, ways of working, job description, celebrate, responsibility, accountability, delegate, impactComment
Notes from practice: remote and flexible working
Notes from practice: remote and flexible working

I am sharing some practice ideas following working with some managers who are delivering in a flexible and remote working environment. Here I identify some helpful manager practice and what has been evidenced and how.

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Facilitation, Leadership, Learning, Local GovernmentAmanda Dudmanagile, remote working, flexible working, leadership, policy, results orientated work environment, accountability, trust, building trust, shared service, local council, local government, management, working from home, evidenced benefits, challenges, communication, honest conversation, challenging behaviour, change management, technology, support, design tools, self management, good habits, performance, online, expectations, red dot green dot, availability assumption, quick wins, early adoptersComment
Notes from practice - remote and flexible working
Notes from practice - remote and flexible working

Practice sharing about working to support learning and development around remote and flexible learning.

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Leadership, Learning, TrainingAmanda Dudmanagile, agile working, remote and flexible working, management style, trust, communication, communication trust, overcoming challenges, ROWE, home working, work life balance, engagement, staff retention, smart tech, productivity, customers, outcomes, learning and development, ways fo working, vision, goals Comment
Dealing with conflict at work - holding honest conversations
Dealing with conflict at work - holding honest conversations

Learn how to hold honest conversations. Deal with conflict when it arises. Some suggestions and a checklist.

Photo by Mike Erskine in Unsplash

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Learning, Skills and ValuesAmanda Dudmanconflict, honest, honest conversations, values, misunderstanding, tension, conflict curve, crisis, outcome, emotional energy, difficlt moments, team, attitude, emotional maturity, perception, purpose, conversation, goals, supportive purpose, fears, prepare, discomfort, discontent, suggestions, communication, resolve things, don't avoid, learning, growth, checklist, difficult conversationsComment
Great conversations on the telephone
Great conversations on the telephone

Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

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Learning, Training, Skills and ValuesAmanda Dudmancommunication, telephone, body language, training, conversation, Susan scott, face to face, posture, tone, physiology, smile, breathe, confident, in control, listen, speak, voice, impression, polite, changing your voice, volume, pronunciation, emphasis, speech, dynamics, distorted, techniques, questioning, empathy, rapport, call control, jargon, message, thiking timeComment
Holding great conversations
Holding great conversations

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

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Learning, Skills and Values, TrainingAmanda Dudmanconversation, crucial conversations, communication, people, teams, programmes, training, great conversations, templates, ideas, organisations, listen, listening skills, awareness, honest conversations, feedback, manager, team member, principles, rich questions, Susan Scott, Fierce, change, learning, accountable, relationshipComment