communication

Notes from practice: remote and flexible working

Notes from practice: remote and flexible working

I am sharing some practice ideas following working with some managers who are delivering in a flexible and remote working environment. Here I identify some helpful manager practice and what has been evidenced and how.

Notes from practice - remote and flexible working

Notes from practice - remote and flexible working

Practice sharing about working to support learning and development around remote and flexible learning.

Dealing with conflict at work - holding honest conversations

Dealing with conflict at work - holding honest conversations

Learn how to hold honest conversations. Deal with conflict when it arises. Some suggestions and a checklist.

Photo by Mike Erskine in Unsplash

Great conversations on the telephone

Great conversations on the telephone

Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

Holding great conversations

Holding great conversations

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

The four mantras of mentoring

The four mantras of mentoring

I discovered four lessons from those putting mentoring skills into practice with apprentices.

Remote and flexible working - the issue of trust

Remote and flexible working - the issue of trust

Remote and flexible working - building trust.  Based on a recent project, here's what happened when we looked at ROWE and the types of trust needed.

The story about blue tits and robins and social learning

The story about blue tits and robins and social learning

How social learning for birds teaches us how we should be using it at work.